[ SUMMITMARK LABS ]

Small tools for owner-run shops, tested before anyone pays for them.

Small tools for owner-run shops, tested before anyone pays for them.

Labs is where I build and test practical tools for small businesses. Each one starts as a free pilot with a few real shops. If it doesn't earn its keep, it doesn't stick around.

Labs is where I build and test practical tools for small businesses. Each one starts as a free pilot with a few real shops. If it doesn't earn its keep, it doesn't stick around.

[ 01 // NOW TESTING ]

Truckside Reviews

Truckside Reviews

Every customer gets asked for a Google review, without anyone having to remember.

Every customer gets asked for a Google review, without anyone having to remember.

When your tech closes out the job, the customer gets one short email with a direct link to your Google review page, plus one reminder a few days later. If your software already does this and it works for you, you probably don't need me.

See if Truckside fits your shop →

Who it's for

Plumbing, heating and HVAC shops with 1 to 10 technicians on Colorado's Front Range.

The pilot

Free for 30 days. No card, no contract.

What I ask in return

Honest feedback on what works and what doesn't.

Spots

Five shops.

[ 02 // HOW A PILOT WORKS ]

Three steps. The middle one is mostly you doing your actual job.

Three steps. The middle one is mostly you doing your actual job.

01

A 20-minute kickoff

A 20-minute kickoff

We look at how your techs close out jobs today. I set up your review link and the email in your shop's name. You tell me anything I should know about your customers. Your techs don't get anything new to remember.

02

30 days of real jobs

30 days of real jobs

Your techs close out jobs the way they already do. After each finished job, the customer gets one email with your review link, then one reminder. You see whether the reviews actually show up.

03

An honest verdict

An honest verdict

At day 30 we look at your review count together. Tell me what worked and what didn't. Either answer tells me something.

[ 03 // GROUND RULES ]

Done by Google's rules, not around them.

Done by Google's rules, not around them.

Every customer gets the same link. Nobody gets screened out before they can post.

No discounts or freebies in exchange for reviews.

If you'd rather not hear from me, reply "no thanks" once and I stop.

Happy customers, but a quiet Google profile? That's the problem I'm working on.

Happy customers, but a quiet Google profile? That's the problem I'm working on.

Ask about the five-shop pilot →

SummitMark Labs is a service of SummitMark Leadership LLC · 7582 E Technology Way, Denver, CO 80237